Description
The IP Phone 7841 delivers simple, highly secure, and highly cost-effective voice communications for small to large businesses. It is supported both on-premises and hosted from Cisco and on third-party hosted call control platforms. The 7841 is an ideal endpoint for moderately active voice communications needs of workers, administrative staff, and managers.
From the manufacturer
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Enhanced user experienceEnjoy multiline models for desktops, an endpoint for small conference rooms, and backlit, pixel-based displays. Fixed keys and two-way navigation make it easy to use, and full-duplex communications deliver crystal-clear voice. |
Simple and secureThe 7800 Series supports the latest encryption to help secure your voice communications. Administration for software updates is simpler, as all models in the series share the same Phone OS. Cisco Expressway enables remote worker single sign-on access through a one-time pin code entry. |
Energy efficientSave energy with low power consumption, recyclable plastics in the hardware design, and the Cisco EnergyWise energy-management architecture. |
Important information
Legal Disclaimer
Tested and works perfect. Item is sold as is. No returns. I can send a video of the serial number as well as the item showing it powers on and if applicable the screen configuration information.
Lennis H. –
The biggest problem with this phone is it claims to …The biggest problem with this phone is it claims to be a SIP phone, which I unfortunately presumed to be a fairly open standard. No where does the documentation inform you that the phone ~only~ works with cisco management software. There is no web management / interface to configure this phone for your own voip provider. I’m not partial to any one service or provider .. so if that is what the phones require .. so be it. However Cisco is proving to be very difficult .. I’m simply trying to track down getting this software – contacted Cisco through several avenues and have spent over 4 hours but they are trying really hard to demonstrate how clueless they are about their own products.
Hank the IT Guy –
Five StarsThese came new in the box and work great with CUCM. Just don’t forget to install the latest firmware.
mrb280 –
Firmware on these phones is from 2013 and not upgradable …Firmware on these phones is from 2013 and not upgradable to current software versions. These phones are “new” but have been sitting in a warehouse somewhere for years. This should have been stated in the description. I’ll be returning my order.
J. O. Ramos –
Five StarsAll fine!
Marty J. Kurth –
Five StarsArrived on time and performed to expectations.
Amazon Customer –
Five StarsGood base phone
Dinorah Baker –
Five StarsGreat product
Chad H –
Hard to Use – Bad User InterfaceI just got this in my office Sept 2019. I’m surprised at how hard it is to use features. The “Recent” Call list does not utilize the screen well. I can see the time/date, but there is no room for the phone number. To get the phone number, I need to click a button to see a differnt screen, from which, I cannot advance to the next call in the list, I need to press more buttons to go back, and select, and then see details… it’s too much of a pain and essentially useless. Also useless is the SpeedDial Function. 1st of all, there is no SpeedDial function on the phone, it’s all stored on a back-end server somewhere. Second, you can’t just hit SpeedDial+1, you have to click into a menu, put in a PIN number and then scroll through… so useless.I hate this phone.
Panade Sattayatam –
Am I going deaf or is it this phone?This is my work phone and the receiver volume is more than adequate but the speaker phone volume at its highest setting still requires everyone to lean in to listen. 10/10 speaker volume setting is really more like 7/10.And if you’re wondering, there is no Cisco/24/Jack Bauer ringtone on this model.My last gripe is close proximity of the center selection button and the surrounding navigation ring. They are too close together.
Amazon Customer –
We have these ‘phones at work. The handset is …We have these ‘phones at work. The handset is very uncomfortable to use & hurts my ear! How could they mess up a design that is as old as dirt? FAIL!