Since implementing CxEngage by Serenova in 2019, Virgin Pulse has been utilizing their omnichannel contact center solution to expand their team and increase their efficiency across all channels by leveraging CxEngage’s advanced reporting and bring your own telephony (BYOT).
Going from an in-person contact center to a cloud contact center was effortless, with minimal hiccups in a matter of days. Our video conferencing platform and omnichannel contact center solution are designed to meet the changing face of work. We make remote workforce management easy, enabling businesses to create the best hybrid working models for their employees to seamlessly and consistently operate at home or in the officeOur video conferencing platform and omnichannel contact center solution are designed to meet the changing face of work.
We make remote workforce management easy, enabling businesses to create the best hybrid working models for their employees to seamlessly and consistently operate at home or in the office .
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