Terms & Conditions

Last updated: March 26, 2026

Welcome to Event Technology Portal by Globibo. Please read these Terms and Conditions carefully before using our website and marketplace. By accessing or using eventtechnology.org, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. If you do not agree, please do not use this website.

1. Definitions

“Event Technology Portal”, “We”, “Us”, “Our” — refers to Event Technology Portal, operated by Globibo, accessible at eventtechnology.org.
“Service” / “Website” — the Event Technology Portal website and marketplace at eventtechnology.org.
“Buyer” — any person or company using the Service to source, enquire about, or purchase event technology products.
“Supplier” — any verified manufacturer or distributor listed on the marketplace.
“You” / “Your” — the individual or company accessing or using the Service.
“Quote Request” — a buyer’s formal enquiry submitted through the platform requesting pricing and availability from a supplier.
“Order” — a confirmed transaction between a buyer and supplier, facilitated and paid through Event Technology Portal.

2. Nature of the Service — Marketplace & Intermediary

Event Technology Portal is a B2B marketplace platform that connects buyers with verified manufacturers and suppliers of professional event technology equipment. We operate as a trusted intermediary between buyers and suppliers.

For supplier-direct products listed by manufacturers and distributors on the platform, the underlying contract of sale is formed between the buyer and the supplier. Event Technology Portal is not a party to that contract. However, we act as the payment intermediary — collecting and holding payment from the buyer and releasing it to the supplier upon confirmed fulfilment — and we facilitate dispute resolution between the parties.

For product listings that redirect to external retailers, the contract of sale is formed directly between the buyer and that retailer. Event Technology Portal has no involvement in those transactions beyond providing the referral link.

Nothing in these Terms limits your statutory rights as a consumer or business buyer under applicable law.

3. Affiliate & External Link Disclosure

Some product listings on this website contain links to external third-party retailers. When you click one of these links and make a qualifying purchase on the retailer’s website, Event Technology Portal may receive a referral commission from that retailer. This commission is paid by the retailer and does not affect the price you pay.

The inclusion of any external product link does not constitute an endorsement, guarantee, or recommendation of that product or retailer. Event Technology Portal accepts no responsibility for the quality, accuracy, availability, or fulfilment of products purchased through external retailer links. Those transactions are governed entirely by the retailer’s own terms and conditions.

4. Payment Terms & Buyer Protection

4.1 How Payments Work

All payments for supplier-direct orders placed through Event Technology Portal are made to Event Technology Portal, not to the supplier directly. Funds are held by us pending confirmation of order fulfilment. Upon confirmed dispatch or delivery, we release the supplier’s payment minus our service fee.

Accepted payment methods are displayed at checkout. Event Technology Portal reserves the right to add or remove payment methods at any time.

4.2 Payment Timing

Full payment is required before we confirm an order with the supplier. For large-value or project-based orders, staged payment milestones may be agreed and will be clearly documented in your order confirmation.

4.3 Off-Platform Transactions

Buyer protection and dispute resolution apply only to transactions paid through Event Technology Portal. Any payment made directly to a supplier — whether initiated by the supplier or agreed between the parties informally — is entirely outside the scope of our platform protections. Event Technology Portal accepts no liability for transactions conducted outside the platform.

Both buyers and suppliers are expressly prohibited from soliciting or agreeing to transact outside the platform for any order that originated as a quote request or enquiry through Event Technology Portal. Accounts found to be circumventing the platform payment system may be suspended or permanently removed.

4.4 Refunds

Where a buyer is entitled to a refund (see Section 6), refunds are processed to the original payment method. Event Technology Portal is not obligated to issue a refund where an order has been confirmed and dispatched in accordance with the agreed specification.

5. Quote Requests & Orders

Submitting a quote request through the platform does not constitute a binding order. An order is only confirmed once:

The buyer has received and accepted a formal quotation from Event Technology Portal;
Full payment (or the agreed first-stage payment) has been received by Event Technology Portal; and
Event Technology Portal has issued a written order confirmation.

Quotations are valid for the period stated within them. Event Technology Portal reserves the right to withdraw or revise a quotation before an order is confirmed.

6. Returns, Disputes & Buyer Protection

Because all payments are held by Event Technology Portal, buyers are protected in the following circumstances:

Supplier fails to deliver: If a confirmed order is not dispatched within the agreed timeframe and no resolution is reached, the buyer is entitled to a full refund.
Goods not as described: If the goods delivered materially differ from the agreed specification in the written order confirmation, the buyer may raise a dispute and is entitled to a replacement, repair, or refund at our discretion.
Damaged goods: If goods arrive visibly damaged, the buyer must note the damage on the delivery receipt before signing, photograph the damage, and notify Event Technology Portal within 24 hours of receipt. Claims submitted outside this window may not be accepted.

To raise a dispute, contact us at hello@eventtechnology.org with your order reference, a description of the issue, and any supporting documentation. We will acknowledge your dispute within 1 business day and target resolution within 10 business days.

Change-of-mind returns after an order has been dispatched are at the supplier’s discretion and may be subject to a restocking fee. Custom-configured or made-to-order items cannot be returned unless faulty.

7. Communication Policy

All communication relating to quote requests, orders, pricing, delivery, and disputes must take place through Event Technology Portal’s platform or designated communication channels.

Buyers and suppliers must not communicate directly for the purpose of negotiating, placing, or amending orders outside the platform. This policy protects both parties by ensuring a clear, verifiable record of everything agreed and that all transactions remain covered by our buyer protection.

Event Technology Portal shares buyer contact details with suppliers only to the extent necessary to fulfil a confirmed order, such as the delivery address and logistics contact. Suppliers must not use buyer contact details for direct marketing, solicitation, or any purpose unrelated to fulfilment of the specific order.

8. Supplier Standards & Removal

All suppliers listed on Event Technology Portal have been verified before their products are published. By listing on the platform, suppliers agree to:

Fulfil confirmed orders accurately, on time, and to the agreed specification;
Respond to quote requests within a reasonable timeframe;
Cooperate with Event Technology Portal in resolving buyer disputes;
Handle buyer data in accordance with applicable data protection law and these Terms;
Not solicit buyers to transact outside the platform.

Event Technology Portal reserves the right to suspend or permanently remove any supplier who fails to meet these standards, receives repeated unresolved buyer complaints, supplies goods materially different from their listed descriptions, or engages in any conduct that undermines the integrity of the platform. Removal does not affect a supplier’s obligation to fulfil any outstanding confirmed orders.

9. Intellectual Property

Unless otherwise stated, Event Technology Portal and its licensors own all intellectual property rights in the content published on this website, including but not limited to text, images, graphics, editorial articles, product data, and the Event Technology Portal name and branding. All rights are reserved.

You may access and view content on the website for your own personal or internal business use. You must not:

Republish, reproduce, or duplicate any material from this website without prior written consent;
Sell, rent, or sub-license any material from this website;
Redistribute content from this website for commercial purposes;
Scrape or systematically extract product data, pricing information, or supplier details from this website.

Where users post comments or reviews on the website, they grant Event Technology Portal a non-exclusive, royalty-free licence to use, reproduce, edit, and publish that content in any format or medium.

10. User Comments & Reviews

Certain areas of the website allow users to post comments, reviews, and opinions. Event Technology Portal does not edit or moderate comments prior to publication. Comments represent the views of the individual who posted them and do not reflect the views of Event Technology Portal.

Event Technology Portal reserves the right to remove any comment that is offensive, defamatory, unlawful, or in breach of these Terms. By posting a comment, you confirm that:

You have the right to post the content and all necessary consents to do so;
The content does not infringe any third-party intellectual property rights;
The content is not defamatory, offensive, or otherwise unlawful;
The content will not be used to solicit business or promote commercial or unlawful activity.

11. Cookies

We use cookies on this website. By accessing Event Technology Portal, you agree to our use of cookies in accordance with our Privacy Policy. Cookies are used to enable certain website functionality and to improve your experience. Some affiliate and advertising partners may also place cookies when you interact with their content or links.

12. Hyperlinking to Our Content

The following organisations may link to our website without prior written approval: government agencies, search engines, news organisations, and online business directory distributors.

Other organisations wishing to link to our website should contact us at hello@eventtechnology.org with their name, organisation, contact details, the URL of their site, and the specific URLs they wish to link to. We will respond within 2–3 weeks.

All links to this website must not be deceptive, must not falsely imply sponsorship or endorsement by Event Technology Portal, and must be contextually appropriate. No use of Event Technology Portal’s name, logo, or branding is permitted in any link without a written trademark licence agreement. You may not create frames around pages of this website that alter its visual appearance.

13. Accuracy of Information & Availability

Product information, specifications, prices, and availability on this website are provided by suppliers and third-party sources. While we make reasonable efforts to ensure accuracy, Event Technology Portal does not warrant the completeness, accuracy, or currency of any product listing, price, or specification. You should always verify critical specifications with the supplier before placing an order.

We do not guarantee that the website will be available at all times or that content will be continuously kept up to date. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

14. Limitation of Liability

To the maximum extent permitted by applicable law:

Event Technology Portal’s total liability to you in connection with any order or transaction is limited to the value of that specific transaction — that is, the amount you paid to Event Technology Portal for that order.
We are not liable for any indirect, consequential, special, or incidental losses, including loss of profit, loss of data, loss of business opportunity, or reputational damage, whether arising in contract, tort, or otherwise.
We are not liable for the acts or omissions of suppliers, including failure to deliver, delivery of defective goods, or misrepresentation of product specifications, beyond our obligation to pursue resolution on your behalf and, where appropriate, process a refund from held funds.
We are not liable for any loss arising from transactions conducted outside the platform.

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation by us;
Any liability that cannot be excluded or limited under applicable law.

15. Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising in connection with these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Singapore, unless otherwise required by mandatory law in your jurisdiction.

We will always attempt to resolve disputes amicably in the first instance. If you have a complaint about the Service, please contact us at hello@eventtechnology.org before initiating any formal proceedings.

16. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the website following the posting of changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.