Avaya Overview

Avaya elevates communications to the next generation of engagement, connecting organizations to their customers, workforce, and communities with secure, intelligent experiences that matter. Avaya Video Conferencing is a transformative force in digital communications software, services, and devices, designed for businesses of all sizes. Through our open, converged, and innovative solutions. Avaya is taking intelligent experiences to new heights for our customers, partners, and their customers—in the cloud, on-premise, or hybrid.

One of Avaya’s specialties is unified communications (UC), and the company also offers contact centre services (CC). There’s also Avaya Communications Platform As A Service, which delivers unified communications, contact centre, and communications platform services in the cloud (CPaaS).
All-in-one video conferencing devices and desktop phones from Avaya are manufactured and sold by the company itself. Avaya is a commercial communications service provider that sells its products to businesses of all sizes and in all industries.

Communication needs are universal, regardless of industry or company size, so Avaya’s products and services can be used by any company. Small to midsize enterprises and healthcare groups are Avaya’s customers.
Customers can choose from a variety of options for purchasing physical devices, on-premises services, and cloud services. Small and medium-sized businesses can get UCaaS options, as well as CCaaS and desktop phones, on Avaya’s website.