WHY USING SELF-SERVICE TECHNOLOGY TRUMPS VISITING THE CUSTOMER SERVICE DESK

We live in the “information age” where details, knowledge, instruction, services, and advice are readily available within seconds, or at least they should be. A lot of people declare this “information age” as a new phenomenon with new implications to business owners, yet without realizing, this movement has been in the making for years.

More information: http://www.interactivestudios.ca/why-self-serving-technology-is-the-future/