Could a Chatbot Replace the Need for an Event App?

Mobile messaging through SMS and apps like Facebook Messenger is one of the newest options for planners looking for easy, instant communication with event attendees. The communication is done through a chatbot, which is a software program that includes artificial intelligence to power automated conversations.

More information: http://www.bizbash.com/could-a-chatbot-replace-the-need-for-an-event-app/new-york/story/33387#.WIybsNJ96M8