Getting Listed
How do I list my products on Event Technology Portal?
Contact us at suppliers@eventtechnology.org to begin the onboarding process. We will review your company profile, product range, and credentials before approving your listing account.
What types of suppliers can list?
We accept manufacturers, authorised distributors, and specialist suppliers of events technology products. Resellers of consumer electronics or non-events-related products will not be approved.
Is there a cost to list products?
Please contact us at suppliers@eventtechnology.org for current listing terms. [CONFIRM: Insert your listing fee / subscription model here.]
Quotes & Orders
How will I receive quote requests?
When a buyer submits a quote that includes your products, you will receive a notification via the platform and by email. You respond to quote requests through your supplier dashboard.
What information will I see in a quote request?
You will see the buyer’s event requirements, product quantities, delivery location, expected delivery date, and any special configuration notes. You will not see payment details.
How do I respond to a quote?
Log in to your supplier dashboard, open the quote request, and submit your pricing, lead time, and any conditions. All communication with the buyer happens through the platform.
Can I decline a quote request?
Yes. If you cannot fulfil an order — due to stock, geography, or any other reason — you can decline via your dashboard. Please do so promptly so buyers are not kept waiting.
Payments & Commission
How does payment work for suppliers?
All buyer payments are collected by Event Technology Portal. Once the buyer confirms delivery of their order, we release your payment minus our platform commission. You will receive payment via bank transfer within [CONFIRM: X] business days of delivery confirmation.
What is the platform commission?
[CONFIRM: Insert your commission rate or model here — e.g., ‘X% of the confirmed order value’ or ‘included in the price via supplier margin agreement’.]
How do I price my products given the commission?
You have two options: either quote your standard price and we add our margin on top, or factor our commission into your quote so the buyer sees one all-inclusive price. We will agree on the approach during onboarding.
When do I get paid?
Payment is released to you after the buyer confirms receipt of goods, typically within 2–5 business days of that confirmation.
What happens if a buyer disputes an order?
We will notify you immediately and request supporting documentation (dispatch records, tracking, photos). If the dispute is found in the buyer’s favour, a partial or full refund may be deducted from your payment. We aim to resolve disputes fairly for both parties.
Logistics & Operations
Am I responsible for shipping?
Yes. Suppliers are responsible for arranging shipping and providing tracking details through the platform once an order is dispatched. Shipping costs quoted to buyers should be agreed and included or itemised in your quote response.
Can I restrict which countries I ship to?
Yes. You can set your shipping zones in your supplier profile. Quote requests from outside your delivery zones will not be automatically forwarded to you.