Chatbots or Event Apps – What Will You Choose to Improve Attendee Engagement?

With the rise of the chatbot and the abundant availability of event apps, today’s event planner is left with some key questions: Which of these will help provide a more engaging event experience for their delegates? Will chatbots replace apps at events?  What are the pros and cons of each when it comes to engaging attendees?  And what kind of considerations should events be taking into account when deciding which one to use?

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