How Self-Service Kiosks Are Changing Behavior?

Soon, you may be able to walk into a McDonalds, tap your order on a “Create Your Taste” touch screen, and receive a burger adjusted to your specifications. Avocado and shaved parmesan on your sandwich? No problem.

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More information: https://hbr.org/2015/03/how-self-service-kiosks-are-changing-customer-behavior

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