Description
From the brand
Product Description
TONGVEO 10X Optical Zoom HDMI/SDI/USB Video Conference PTZ Camera
TONGVEO Conference PTZ Camera is equipped with HDMI+USB+SDI interface that can output video simultaneously, 10X Optical Zoom with HD 1080P@30fps resolution, Silent PTZ movement with 350° Pan & 90° Tilt, 77.2° wide-angle FOV, 0-9 Position Presets via IR remote control, Plug & Play.
HDMI PTZ Camera for Church Education Events Live Streaming
2D and 3D NR for best video quality in different lighting conditions; Support Visca, Pelco-P, and Pelco-D protocol; RS232 and RS485 interfaces can also support the connection of other joysticks for more professional and convenient control.
Multiple Installation Options
Suitable for desktop, ceiling mount(Only ceiling bracket and screws included), wall mount, and tripod mount. Compatible with many popular video conferencing and live streaming software such as Zoom, Skype, OBS, Facebook Live, Polycom, Microsoft Lync, Cisco, WebEx, BlueJeans and more.
Fitting in Different Scenarios
Professional for Video Conferencing, Church Livestream, Remote Meetings, Distance Education, Remote Consultation, etc.
Important information
Visible screen diagonal
3″ / 8 cm
Phil –
Affordable PTZ Camera and Excellent Customer SupportI tested this for my church. As a PTZ camera, it has what I was looking for: easy plug and play USB without custom drivers, extra video out for monitoring, and both IR remote and joystick control support. I was looking for a secondary camera view and this camera was half the cost of the one we had from Telycam. Granted, there were a few shortcomings.First, OSD menu is very basic and the control configuration is via hardware DIP switches on the base. Actually, the hardware switches may be a good thing as the Telycam camera sometimes loses the settings and we have to use the IR remote to fix that.Second, there are far fewer advanced features. It is more like a run of the mill webcam. I didn’t use much in the Telycam so I didn’t miss it. I consider this okay when I think of this as basically a consumer grade USB webcam with PTZ features, not a professional grade camera first. The HDMI and SDI outputs (only checked former as I lacked SDI capture) looked fine.Third, there is an issue with left/right panning. It seems that the default definition is for the camera to be pointed at the user so left and right are relative to the user. However, I have it pointed forward into a chapel so left and right are reversed. The IR remote has a left/right set button but it doesn’t work on this model. Thus, I needed to contact customer support.Tongveo customer support was quick to inform me that there is a model with updated firmware in a few months. The menu says the firmware version I got is from July 2021. As I got this with holiday sales, they said to return the camera and they will price match when the new firmware is out. So excellent support and commitment to the customer.Fourth, this is USB 2.0 which is listed in the description. The photo shows a USB 3.0 cable and there is a 3.0 port, but the connection is 2.0. I used Microsoft’s own diagnostic tools to look at the USB hierarchy to confirm it is 2.0 (not on any super speed bus).
Gift Card Recipient –
Great pictureThis camera has great picture quality for the price.I did a live two camera shoot using this as the host camera. I’m real happy with the picture this camera produced. It moved a little slow than I had hoped, but over all I am very happy with this purchase. I’ll probably purchase a second in the near future.
Stillwater Renovations –
Good unit, great picture quality. Remote is a bit clunkywe use it for a weekly 1hr group meeting, about 20 people in person and 20 more on Zoom. Very quiet operation which allows people to forget the camera is there. (Folks tend to get uncomfortable if they know they are on screen)The remote control is a bit clunky and camera is very slow to pan around. It only allows for one operation at a time…for example, slow pan left, then tilt up of down, then zoom in. I’m currently looking for inexpensive joystick controller to hopefully fix this.The camera definitely moves faster if I use preset location function on the remote, but in my particular situation, location presets don’t help much, as folks sit in different spots each week.Overall we are pleased 5 months after purchasing.
Spyridoula Iliadis –
Very good camera / Great customer servicePurchased camera in December of 2021 to use for our church service livestream. The camera worked well for about 8 months at which point we started experiencing an issue. The camera would not stay as the selected source on our Facebook Livestream. I contacted the manufacturer and worked with me to perform some troubleshooting steps. When these steps proved unsuccesful, the service rep (Sophia S) sent a new camera and the system is back in service. Very positive customer experience; very responsive and helpful.
Federico –
HDNice cam
Keowee Falls –
Great product for Streaming Worship ServicesThe camera works well for our church to stream services. It was easy to set up, has a clear picture, operates quietly. We purchased a wall-mount bracket and utilized the presets on the remote which work really well. The remote has some buttons that are not needed, and the left arrow pans right while the right arrow pans left (not necessarily intuitive). But other than that, we have been pleased so far.
Kim Folk –
Great deal for the priceWe purchased this camera for our conference room after our IT guy gave us a quote for $1,200 for a camera that looked to be the very same thing. This camera has a great picture and is positioned to show our entire conference room. It does not have a microphone so just know that you will need to purchase that separately.
Dustin Rose –
Missing partsThis was an open box with missing parts. It was missing the usb cable. That is a special usb cable with a non standard fitting into the camera.Used my own hdmi and could not get the camera to react to the computer.Sent it back.
Saad –
Really Nice and Crisp imagesIt is really nice and very clear.
T. BROOKS –
Auto focus only work sometimes and poor customer serviceThe camera worked well for about 3 months. Now will not auto focus. Contacted customer service but no help there.