The evolving event landscape and the rapid shift to hybrid and onsite-only events present event planners with a mix of uncertainty and opportunity. Taking full advantage of the recovery while minimizing the risk of a misstep means shifting skill sets and new talking points in partner-sourcing discussions.
But it has also created a simplicity market wherein the ability for a provider to manage things behind the scenes is a valuable differentiator. In 2020, this resulted in planners leaning heavily on their tech providers to fill the gaps:
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